Manulife Vietnam marks 20th anniversary with new mission and bold ambition

18:48 | 27/06/2019 Vietnamese Brands Follow Ven.vn on

(VEN) - Manulife Vietnam has announced its new mission and bold ambition, affirming its strong commitment to the Vietnamese market and marking a new journey after 20 years in the country. Manulife Vietnam is helping people make easier decisions so that they can live better, and embarking on a transformation journey to be the digital, customer-centric market leader.

Manulife Vietnam is committed to fulfilling its new mission by providing customers with right solutions and customer-based advisory services, helping people make easier decisions for a better life. Manulife Vietnam will soon host customer engagement activities in Ho Chi Minh City and Hanoi to deliver intuitive experience of the customer-based services.

Manulife Vietnam marks 20th anniversary with new mission and bold ambition

Kim Fleming, CEO Manulife Vietnam

“We believe that we need to build on our success today by continuously evolving ourselves and putting customers at the center of our business,” said Kim Fleming, CEO Manulife Vietnam. “That’s the only path to success because customers are the ones in charge. Our new mission - ‘Decisions made easier. Lives made better’ - is our North Star. It guides everything we do and helps us focus on serving customers better, and deliver on our ambition to be the most digital, customer-centric global company in our industry,” he added.

Manulife Vietnam has been investing significantly in building platforms over the past two years to prepare for its new mission, starting by understanding customers’ needs. Manulife Vietnam pioneered applying the NPS system and established a Customer Experience team, who listen to customer feedback and address their pain points. The Company is also simplifying its processes and procedures and developing digital tools to deliver simplicity and convenience to customers.

Supporting these changes, Manulife Vietnam is investing in training to upskill and professionalize its employees and distribution force. It has more than 30,000 professional agents, nearly 1,000 of whom are MDRT members - the largest of any company in Vietnam. The Company is developing digital tools to connect its agency force with its entire ecosystem to provide customers with fast and professional services in digital age.

Manulife Vietnam is also a leading company in terms of bancassurance through successful co-operation with top banks in Vietnam. A powerful force of professional financial advisors and managers provide flexible financial product packages for customers nationwide.

This year, Manulife Vietnam was again awarded the LOMA Educational Achievement Award (EAA) for Asia Pacific Regional Category, recognizing the professionalism of its team of more than 800 employees. It is a prestigious award granted by the Life Office Management Association, one of the largest trade associations in the U.S. insurance industry, to recognize training programs of financial and insurance corporations all over the world.

Minh Ky

See more news

Distribution commissions challenge manufacturers

06:00 | 19/05/2023 Vietnamese Brands

(VEN) - The Ministry of Industry and Trade has worked with distribution channels to address the problem of high commissions facing Vietnamese goods suppliers and businesses, said Do Thang Hai, Deputy Minister of Industry and Trade and Deputy Head of the Buy Vietnamese Goods campaign’s Central Steering Committee.

Vietjet to launch direct route connecting Da Lat with Busan

06:00 | 14/05/2023 Vietnamese Brands

Vietjet has announced that it will operate the first direct route connecting the resort city of Da Lat in the Central Highlands province of Lam Dong with Busan, the largest coastal city of the Republic of Korea, in July.

Hà Nội's agriculture sector strives to improve product branding

06:00 | 10/05/2023 Vietnamese Brands

The capital city has promoted brands for 40 key agricultural products. The city authorities have also promoted the One Commune One Product (OCOP) Programme, which prioritises the development of products in which Hà Nội has strength.

Viet Nam to embrace “green” in nation branding

06:00 | 07/05/2023 Vietnamese Brands

Establishing a strong nation brand is crucial for a country's progress, said experts at the Vietnam National Branding Forum 2023 organised by Vietrade in coordination with RMIT University.

Viettel gets four new patents from the US

06:00 | 03/05/2023 Companies

In the first four months of the year, Viettel was granted four new exclusive patents from the US Patent and Trademark Office (USPTO), bringing its total patent granted in the world’s most demanding market to 23.

Promoting the sale of Vietnamese goods

06:00 | 02/05/2023 Vietnamese Brands

(VEN) - The Buy Vietnamese Goods campaign has helped increase sales and boost the presence of Vietnamese goods in numerous distribution channels.

Vietnam Airlines to launch second direct route to India next month

06:00 | 30/04/2023 Vietnamese Brands

National flag carrier Vietnam Airlines will launch direct flights between Hanoi/Ho Chi Minh City and India’s commercial hub, Mumbai, from May 20.

Vietnam joins Seafood Expo Global in Spain

10:41 | 28/04/2023 Vietnamese Brands

Vietnamese seafood were introduced at the Seafood Expo Global that was underway in Barcelona, Spain from April 25-27.

FPT opens software development centre in China's Nanning city

06:00 | 23/04/2023 Vietnamese Brands

Leading Vietnamese IT service provider FPT Software has opened a nearshore development centre in Nanning city of China’s Guangxi province to better serve the billion-people market, especially in the automotive industry.

VinFast to ship another 1,800 electric cars to North America

06:00 | 18/04/2023 Vietnamese Brands

The Vietnamese automaker VinFast has announced that it is preparing to export an additional 1,800 VF8 electric cars to the United States and Canada.

Latest Most Read

Amway Vietnam honored Top Industry 4.0 Vietnam - I4.0 Awards

09:41 | 01/06/2023 Companies

Amway Vietnam – a global brand in the field of health and beauty care was honored to receive the Top Industry 4.0 Vietnam - I4.0 Awards in the Science, Technology and Innovation Enterprise category.

Vietnamese firms participate in biggest food exhibition in RoK

09:09 | 01/06/2023 News and Events

More than 30 Vietnamese businesses are showcasing their products at a food exhibition in the Republic of Korea (RoK), which opened on May 30.

Favourable visa policy urged to draw foreign tourists to Việt Nam

06:00 | 01/06/2023 Tourism

Last year, Việt Nam welcomed more than 3.66 million foreign visitors or 73 per cent of the target.

Ample room remains for Vietnamese exports to Africa

06:00 | 01/06/2023 Foreign trade

There remains an ample room for Vietnamese exports to Africa, as the country accounts for only 0.6 per cent of the continent's total import of US$600 billion per year, according to the Ministry of Industry and Trade, given opportunities brought about by the African Continental Free Trade Area (AfCFTA) agreement.

FDI enterprises urge investment environment improvement

06:00 | 01/06/2023 FDI

(VEN) - At an April-22 in-person meeting between Prime Minister Pham Minh Chinh and foreign investors, business and association representatives suggested that Vietnam further improve its investment environment.

Central bank eases credit crunch, boosts growth

06:00 | 22/05/2023 Finance-Banking

(VEN) - The banking sector has adopted a series of mechanisms and policies in recent months to help businesses and customers restructure debt repayment and shore up the local bond market.

Hanoi accelerates public investment disbursement

14:00 | 18/05/2023 Investment

(VEN) - Hanoi has 238 ongoing public investment projects, with key works of the 2021-2025 period maintaining their set schedules.

Vietnam’s R&D thrives

06:00 | 18/05/2023 Science - Technology

(VEN) - The successful application of scientific research results in the field of mechanical manufacturing has affirmed the capacity and role of science and technology (S&T) organizations in integration and development.

Vegetable, fruit exports: A sweet and sour challenge

06:00 | 20/05/2023 Vietnam and EU

(VEN) - Increasing world demand and the advantages of Vietnamese fruits and vegetables create vast potential for exports. However, stringent requirements of international market, especially regarding origin traceability and food safety, are confronting growers and exporters with majorThe 50th biggest fruit and vegetable exporter to the EU challenges.

New difficulties for textile, garment exports to Canada

06:00 | 21/05/2023 Vietnam and other regions

(VEN) - Canada will eliminate all remaining import duties on Vietnamese textile and garment products this year in accordance with the Pacific Rim trade deal, but the benefits could be offset by other challenges.

Multimedia

Video Longform Infographic Photo

favourable visa policy urged to draw foreign tourists to viet nam

Favourable visa policy urged to draw foreign tourists to Việt Nam

06:00 | 01/06/2023 Tourism

Last year, Việt Nam welcomed more than 3.66 million foreign visitors or 73 per cent of the target.

viet nam received 46 million foreign visitors in first five months over half the years target

Việt Nam received 4.6 million foreign visitors in first five months, over half the year’s target

14:38 | 30/05/2023 Tourism

Việt Nam sets sight on eight million foreign tourists this year, but the target was made before China officially announced its reopening in early February and reallowed sending group tours to Việt Nam in mid-March.

International festival provides platform to young musicians

06:00 | 30/05/2023 Lifestyle

Monsoon' festival, one of the most anticipated music events in Việt Nam, will be held in Hà Nội from October 14 to 22. The festival founder and director, Quốc Trung, discusses the festival's return after a three-year hiatus.

bat trang ancient pottery exhibited at viet nam national museum of history

Bát Tràng ancient pottery exhibited at Việt Nam National Museum of History

06:00 | 28/05/2023 Lifestyle

A unique collection of Bát Tràng pottery artefacts dating from the 14th to the 20th century are being introduced to the public at the Việt Nam National Museum of History.

Domestic audiences experience European cinema at film festival

09:05 | 26/05/2023 Lifestyle

They include multiple award-winning entries set across a range of spatial-temporal contexts.

Policy

Deputy PM urges acceleration of electricity licensing for finished wind, solar power projects

10:06 | 25/05/2023 Policy

Deputy Prime Minister Tran Hong Ha has requested the Ministry of Industry and Trade to accelerate the process of issuing electricity licenses for wind and solar power projects that have been completed but have not yet been put into operation.

Specific mechanisms, policies needed to drive HCM City’s growth

06:02 | 20/05/2023 Policy

Ho Chi Minh City needs to be supported by specific mechanisms and policies that are strong enough to remove bottlenecks faced by the city and enable it to create breakthrough developments, experts said.

PM approves National Power Development Plan VIII

14:20 | 17/05/2023 Policy

Prime Minister Phạm Minh Chính has approved the National Power Development Plan VIII, which guides the development of power plants and power grids between 2021 and 2030.

Chip-based passports can be provided online, sent via post

07:00 | 13/05/2023 Policy

The Government’s National Public Service Portal has by now integrated services to facilitate people in issuing new and exchanging chip-based passports, and receiving them via post.

Industry & Trade

Việt Nam has major opportunities to engage in global Halal industry Deputy minister

06:00 | 31/05/2023 Industry

Deputy Minister of Foreign Affairs Phạm Quang Hiệu speaks to the media about strengthening international cooperation to develop the Halal industry in Việt Nam.

Cut on automobile registration fees to facilitate auto industry

14:33 | 30/05/2023 Industry

The Ministry of Industry and Trade supporting the reduction of automobile registration fees is considered a positive effect to the auto industry in the context of the automobile market facing many difficulties.

Suitable solutions needed for each sector

06:00 | 30/05/2023 Industry

(VEN) - Most industrial production sectors are facing difficulties; therefore, experts say, suitable solutions for different sectors are needed in order to solve the problems.

Fertiliser businesses see profit drop on ailing selling prices and rising costs

15:27 | 26/05/2023 Industry

Falling selling prices and rising costs have caused the profits of most fertiliser businesses to plunge, after recording high profits in the previous few years.

Investment

FDI enterprises urge investment environment improvement

06:00 | 01/06/2023 FDI

Vietnam's five-month FDI rises sharply nationwide

13:03 | 29/05/2023 FDI

The total inflows of foreign investment in Vietnam this year to May 20, including new and added investment and contributions for share purchases by foreign investors, reached nearly 10.86 billion USD, down 7.3% year-on-year, but up 10.6 percentage points as compared with the figure in the first four months of this year, the Foreign Investment Agency (FIA) under the Ministry of Planning and Investment reported.

Binh Phuoc’s potential introduced to Australian partners

10:13 | 26/05/2023 Investment

A seminar was held in Sydney on May 24 to introduce and popularise new investment opportunities in Binh Phuoc, a southern Vietnamese province of great potential, on the occasion of the 50th anniversary of Vietnam-Australia diplomatic ties.

Da Nang calls for investment in 10 logistics centre projects

14:57 | 23/05/2023 Investment

The People's Committee of central Da Nang City has announced a list of logistics projects calling for investment in the period until 2030.

Finance-Banking

Dozens of commercial banks cut savings interest rates

09:31 | 30/05/2023 Finance-Banking

Dozens of commercial banks have simultaneously decided to reduce deposit interest rates from May 25, after the State Bank's decision to cut policy interest rates.

Central bank continues to reduce policy interest rates

06:12 | 27/05/2023 Finance-Banking

The State Bank of Vietnam (SBV) has announced two decisions to further reduce policy interest rates, which will become effective from May 25, 2023.

Nearly 2.3 billion USD in state capital saved in 2022: Gov't report

06:09 | 25/05/2023 Finance-Banking

Almost 53.9 trillion VND (2.29 billion USD) in state capital was saved in 2022 as reported by ministries, sectors, and localities, according to the Government.

Central bank eases credit crunch, boosts growth

06:00 | 22/05/2023 Finance-Banking

(VEN) - The banking sector has adopted a series of mechanisms and policies in recent months to help businesses and customers restructure debt repayment and shore up the local bond market.

Environment

PM urges stronger wildfire prevention measures amid strong heatwaves

06:00 | 28/05/2023 Environment

Prime Minister Phạm Minh Chính has urged stepping up wildfire prevention measures as heatwaves are scorching many localities nationwide, increasing the risk of wildfires.

Vietnam targets development of green, plastic waste-free tourism

06:00 | 28/05/2023 Environment

Vietnam is considered one of the largest contributors to marine plastic pollution globally, with the volume of plastic waste discharged into the sea ranging from 0.28 to 0.73 million tonnes a year, of which a big part comes from tourism activities.

Đồng Nai afforestation programme kicks off

06:00 | 27/05/2023 Environment

NGO Gaia Nature Conservation Center on Monday kicked off its annual afforestation programme at the Đồng Nai Culture and Nature Reserve to mark International Day for Biological Diversity.

New task force promotes innovation and financing for plastic waste reduction

14:30 | 26/05/2023 Environment

The Việt Nam National Plastic Action Partnership (NPAP) has launched a new task force to promote innovation and catalyse investment in effective solutions for reducing plastic waste and pollution in Việt Nam.

Science - Technology

Over 77,000 computers in Vietnam suffer data encryption in 7 months Bkav

16:29 | 30/05/2023 Science - Technology

More than 77,000 computers in Vietnam have suffered data encryption since December 2022, according to Bkav – a leading Vietnamese technology corporation that specialises in cyber security and software.

Hanoi hosts Vietnam - Asia DX Summit 2023

16:15 | 26/05/2023 Science - Technology

Deputy Prime Minister Tran Hong Ha chaired the opening session of the Vietnam - Asia DX Summit 2023 themed “Driving economic growth enabled by digital data mining and smart connectivity” in Hanoi on May 24.

Hanoi Transerco applies technology to improve public bus services

16:06 | 26/05/2023 Science - Technology

The application of technologies in managing and operation activities has been among prioritised solutions that the Hanoi Transportation Corporation (Transerco) has rolled out to improve the quality of its public bus services over the past years.

Hanoi aims to be national hub of technology transfer, development

15:59 | 26/05/2023 Science - Technology

Hanoi stands ready to coordinate with the Ministry of Science and Technology to pilot policies on innovation and science and technology development, thus turning the capital city into a hub of science, technology and innovation in the country, Vice Secretary of the municipal Party Committee Nguyen Van Phong has stated.

Manulife Vietnam marks 20th anniversary with new mission and bold ambition

See also

See more news

Multimedia