HCMC builds digital government

(VEN) - Ho Chi Minh City (HCMC) has been applying a one-stop handling system for administrative procedures and building an electronic public administration network aimed at developing a digital government.
hcmc builds digital government

Online public services

HCMC is implementing administrative reforms and enhancing the application of information technology (IT) in state administrative agencies to simplify formalities and provide more convenient services to organizations and individuals. Citizen satisfaction is regularly assessed in departments, sectors and districts, and people can now access assistance to register for online public services at levels 3 and 4 in 322 wards, communes and towns.

The city is offering 375 and 1,140 online public services at levels 4 and 3, respectively. According to reports by departments, sectors and localities, 99 percent of administrative processes were handled on time.

Under the Prime Minister’s direction, the city aims to replace all current paper documents with electronic ones. City officials use tablets instead of paper documents at conferences and meetings. Tran Vinh Tuyen, Deputy Chairman of the Ho Chi Minh City People’s Committee said tablets save time and provide easy access to information.

Data compiled by the City People’s Committee Office show that the paperless model helped reduce printing costs by more than VND20 billion in 2018.

Digitizing HCMC databases

The city has approved and accomplished a one-stop electronic mechanism for processing 40 administrative procedures by departments, sectors and the City People’s Committee Office.

In addition, the city is facilitating IT application in state management organizations, which allows smart performance and interaction between city leaders and officials. HCMC will continue to develop its e-government to ensure administrative connectivity in the city and connect with national database networks.

After the Prime Minister approves a government digitization roadmap, the Ho Chi Minh City People’s Committee will

register with the Ministry of Information and Communications to pilot a digitalization project from now until 2025. In the

short run, all databases in the city will be digitized in order to build a digital city government.

Thanh Thanh

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