EVN prides itself on energetic 2017 performance

Sufficient power supplies

In the first quarter of 2017, the EVN worked with the General Department of Irrigation to release 4.67 billion cu.m of water to serve the winter-spring agricultural production for the midland and Red River Delta provinces.

In the first 11 months of 2017, power output in the whole system increased by 8.16 percent to 181.35 billion kWh. The group’s commercial power output reached 159.9 billion kWh, an increase of 9.18 percent compared to a year ago. In addition, the EVN commenced the construction of 196 power projects and put into operation 180 grid works with 110kV-500kV capacity.

In December, the EVN pledged to ensure the supply of commercial electricity from the first turbine of the Vinh Tan 4 Thermal Power Plant, as well as the test run of the first turbine of the Thai Binh Thermal Power Plant. In addition, the group said it had boosted efforts to ensure the completion of key power projects, including the 500/220kV Long Bien-Bac Ninh 2 transmission line, the 220kV Thai Binh-Tien Hai-Truc Ninh, Quang Ngai-Quy Nhon, Di Linh-Bao Loc, and Tan Uyen-Thuan An transmission lines and the 220kV Nong Cong, Phu My, Can Tho, Phuoc An transformer stations.

The EVN also put nine turbines into operation in 2017 with total capacity of 2,135MW. They include the Trung Son Hydropower Plant (4x65MW), Thai Binh Thermal Power Plant (2x300MW), expanded Thac Mo Hydropower Plant (75MW), and the Vinh Tan 4 Thermal Power Plant (2x600MW).

Residents of Kien Giang Province welcomed projects by the Southern Power Corporation (EVN SPC) connecting the national power grid to Lai Son, Hon Nghe and Son Hai island communes, bringing power to 3,040 households.

The EVN is now supplying power to over 25.6 million customers nationwide. Of this, 99.98 percent of communes and towns and 11 island districts have access to the power grid.

Highlights

In addition to ensuring sufficient power supplies, the EVN promoted customer care services in 2017, reforming administrative procedures and improving access to the power grid, contributing to increasing business competitiveness. Dang Hoang An, general director of the EVN, said the group’s efforts to improve the quality of power supplies in 2017 were recognized by the public as reflected in a series of indexes. They include customer satisfaction index, electricity-access index, System Average Interruption Duration Index (SAIDI), Momentary Average Interruption Frequency Index (MAIFI), and System Average Interruption Frequency Index (SAIFI).

The customer satisfaction index has increased over the years, from 6.45 points in 2013, 6.9 points in 2014, and 7.27 points in 2015 to 7.69 points in 2016.

Vietnam climbed 14 places to 68th among 190 economies in terms of the ease of doing business this year, according to the latest rankings by the World Bank. Vietnam ranked seventh in providing electricity among the 10 ASEAN countries, and 64th among all global economies.

Power supply reliability and transparency in power prices gained six points. The reliability of power supply has increased due to the implementation of a Supervisory Control and Data Acquisition (SCADA) automatic energy management system that monitors power outages and restoration.

The EVN implemented various reforms to simplify procedures and promote transparency and publicity of power services in 2017. Thanks to technological applications in customer care services, customers can search for information on meter reading schedules, bill payment status, and bill payment information. The applications are designed to make meter readings more transparent and supply customers with additional benefits.

The group also successfully organized a customer conference and numerous power saving programs in 2017, and focused on implementation of the tasks on reorganization and restructuring of member units during the 2017-2020 period.