78 percent of enterprises satisfied with tax administrative reforms

Approximately 78% of surveyed enterprises showed their satisfaction with tax administrative reforms in 2019, up 3% compared to 2016.
78 percent of enterprises satisfied with tax administrative reforms
Approximately 78% of surveyed enterprises showed their satisfaction with tax administrative reforms in 2019 - Illustrative image

The information was released at a seminar recently held in Hanoi to announce the results of a survey measuring the satisfaction of enterprises with administrative reforms in the taxation sector in 2019.

The survey was conducted by the Vietnam Chamber of Commerce and Industry (VCCI) which analysed data from 1,727 surveyed enterprises.

Head of the VCCI research group Dau Anh Tuan said that reform efforts of the Ministry of Finance and the General Department of Taxation over the past five years have brought about practical benefits and received recognition from the business community, helping to save time and costs for enterprises.

Compared to the survey results in 2016, this year’s survey sees increasing scores in the service of tax officials, access to information and tax case resolution, along withslight decreases in the implementation of tax procedures and tax check-ups.

VCCI Chairman Vu Tien Loc said that the measurement of business satisfaction with the tax authorities aims to collect feedback and assessment of taxpayers on reform projects of tax agencies towards the target of having atleast 80% of taxpayers satisfied with the tax services provided by tax agencies by 2020.

About 99% of enterprises have participated in online tax declaration as of October 2019 and 93% of enterprises have implemented online tax refunds.

NDO

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