Passenger transport services need more apps

16:45 | 29/09/2018 Science - Technology

(VEN) - Transport enterprises in Vietnam have realized that their slow growth is partially due to tardy technology application.

passenger transport services need more apps
Application of software technology in management reduces operational cost

The appearance of Uber and Grab two software technology-based transport service providers in Vietnam in recent years set off a technology application race in the Vietnamese transport sector. Two years after it first launched services in Vietnam, Grab has attracted more than 50,000 cars, surpassing the number of traditional taxis in the country. The company prides itself on providing passengers with greater convenience, reasonable prices and many promotions.

Many traditional taxi companies have deployed technological applications to maintain and strengthen their foothold in the domestic market. Not only Mai Linh, a leading taxi company, but also interprovincial transport businesses have begun applying software technology to management and operations to increase passenger comfort and minimize cost.

Sao Viet, an interprovincial carrier, recently launched on online service and app allowing passengers to easily access information on routes and prices and choose services, according to the company’s representative. Having acknowledged the benefit of online services, Sao Viet said it would be further developing software applications in management and operation of different types of transport services.

A representative of the Ha Lan Trading and Tourism Joint Stock Company said that apart from smart ticket ordering software application, the company has applied modern transport management technology and installed journey surveillance cameras in all cars to ensure transport safety.

Economist Ngo Tri Long says technology application in development of various types of services, including passenger transport, is vital. The Fourth Industrial Revolution or Industry 4.0 requires businesses to innovate to adapt to and catch up with modern trends. Long says enterprises will be left behind if they are tardy in technology application.

Industry 4.0 is changing transportation operations and services in Vietnam.

Lan Ngoc