Hanoi expands online services, digital management

10:48 | 19/06/2017 Society

(VEN) - In 2016, Hanoi became one of  the leading  provinces  nationwide  in terms  of  information  technology (IT)  infrastructure,  IT-based management,  official  websites, numbers of profiles and administrative procedures  handled  online,  and  IT application  policies,  regulations  and human resources.

According to the Hanoi Department of Information and Communications, 584 communes, wards and townships in the capital have been connected to Wide Area Networks (WAN).

Hanoi has leased a main data center of Viettel to serve its online public services and educational software programs while maintaining a backup data center at the Department of Information and Communications. This ensures round the clock operation of the optical cable transmission link between the main data center and the backup data center, and provides infrastructure for online public service in communes, wards and townships.

The city inspectorate has completed the pilot implementation of online management and proposed that the city people’s committee expand the application to other sectors. Hanoi has piloted online management of people’s health statuses in Long Bien, Ba Dinh, Nam Tu Liem, Gia Lam, and Soc Son districts, a hospital management software program at the Xanh Pon Hospital, and IT applications in the fields of tourism, labor and social affairs, and urban management.

The capital authority is determined to increase the number of online business registration profiles. Since September 2016, half of such profiles have been handled online.

Hanoi also applies IT-based management in education and training, transportation, health insurance verification, natural resources and environment, birth certification, and more.

By the end of 2016, more than 70 percent of citizen administrative procedures were handled online.

IT is also being used in preparing survey and statistical forms, and individual business household data management, while preparations are being made for IT application in disease diagnosis and treatment and pharmaceutical management.

A Hanoi Department of Information and Communications representative said Hanoi has made public the progress of administrative procedure processing and delivery on the government’s website while maintaining its websites, the online one-door policy and online meetings.

The city’s systematic and unified IT applications contribute greatly to the development of e-government and effective IT-based management.

As of May 15, 2017, Hanoi has put online 46 public services. The city is piloting online applications of 32 other public


Thanh Ha