10:17 | 24/12/2020 Companies
Generali Vietnam Life Insurance LLC (Generali Vietnam) inaugurated Generali Plaza, its new Head Office at 43 – 45 Tu Xuong, Ward 7, District 3, HCMC.
Generali Plaza features an open layout, sophisticated design with wide-ranging amenities, modern equipment and cutting-edge AI technology. The new office aims to better serve Generali’s customers and meet its expansion need in Vietnam.
Located in a prime location at the heart of HCMC with accessibility and traffic convenience, Generali Plaza will enable Generali to better serve its customers from HCMC and surrounding areas. With total area of approx. 5,000 square meters, Generali Plaza features an impressive design inspired by European public plazas, combined with modern and sophisticated customer service space. Along with Generali’s preeminent and ever-improving products and services, the opening of Generali Plaza is a strong testament to the company’s relentless efforts in enhancing customer experience.
Ms. Tina Nguyen, Generali Vietnam CEO, said: “The opening of Generali Plaza is an important milestone reaffirming Generali’s long-term commitment in Vietnam – one of the Group’s key markets in Asia. The word “plaza” is written and pronounced the same in Vietnamese, English and Italian, with the meaning of an open public area, a group of buildings and community space. In Italy, a plaza is the beating heart of every Italian town, the breath of every Italian’s daily life. It is therefore our hope that Generali Plaza will be “more than just a place to work”, where every Generali Vietnam’s staff and agent lives and contributes to their fullest potential, with great passion and enthusiasm, reflecting Generali’s distinctive Lifetime Partner’s “SOHI” behaviours. These include Simplification, Ownership, Human Touch, Innovation. I believe this will help us nurture a happy workforce that can further spread happiness to all Generali Vietnam’s customers and the community.”
Generali Plaza will be a centralized office for all Generali’s staff in HCMC, which enhances engagement and collaboration of our people across all functions. The main working area features an open plan, with modern equipment and ample shared amenities. Brainstorming and collaboration spaces are scattered around and equipped with interactive screens, smart Wi-Fi and online meeting technologies, etc. AI-powered facial recognition, emotion detection and body temperature scanning technologies are technological highlights at Generali Plaza. This will help improve workplace’s safety, security and operational effectiveness. Ample training spaces (GenAcademy) and the spacious SOHI town hall featuring hi-tech facilities and aesthetic canopy ceiling will allow Generali to organize all types of training, engagement activities and events for staff, agents, customers and partners.
Of note, Generali Plaza reaffirms Generali’s commitment to pursuing strategic human resources priorities such as Diversity & Inclusion, with the provision of separate ramps and toilets for people with disabilities, nursing room for female staff returning from maternity leave, etc. Generali Vietnam places great importance on work-life balance via complimentary amenities for staff such as a modern gym, a coffee lounge and various break-out areas right within its premise.
In addition, in line with Generali’s commitment to sustainable development globally as well as in Vietnam, Generali Plaza features eco-friendly design with a green outdoor and indoor architecture that optimizes natural lighting, as well as water and energy efficient building management.
Generali Vietnam is a member of Generali Group, one of the largest global insurance and asset management providers from Italy.
Established in 1831, Generali is present in 50 countries, with a total premium income of about €70 billion in 2019. With nearly 72,000 employees serving 61 million customers globally, Generali has a leading position in Europe and an increasingly significant presence in Asia and Latin America.
In Vietnam, after nine years of operation, Generali Vietnam currently has a nationwide network of more than 70 GenCasa (agency offices) and customer service centers, serving over 300,000 clients.