Generali enhances premium payment experience for customers

15:00 | 27/08/2020 Companies

Generali Vietnam Life Insurance LLC officially launched premium collection service via Vietcombank’s VCB Digibank, enabling customers to make safe and secure online payments anytime, anywhere, and completely free of charge.

Concurrently, Generali Vietnam has also upgraded its premium payment service via 7.000 Payoo accepted convenience stores, supermarkets, technology stores, etc. allowing customers to receive real-time SMS notifications from Generali upon completing payment transactions at any Payoo accepted stores. Additionally, customers interested in buying VITA - Sống Như Ý (VITA - Live the Life You Desire) health insurance online will have the option to make offline payment afterwards at Payoo accepted stores.

generali enhances premium payment experience for customers

Ms Tina Nguyen, Generali Vietnam CEO, said: “With just a few clicks on a mobile device or taking a few steps to the nearest Family Mart, Circle K or FPT Shop... Generali customers can now make their premium payments in a fast, simple and secure manner. With the motto of “Simpler, smarter, customer-centric”, we are committed to continuously enhancing customer experience.”

To make an online payment via VCB Digibank, customers with an existing Vietcombank account can simply log in to VCB Digibank on their computer or mobile device, go to “Bill payment”, then “Insurance fee”, and select Generali Vietnam Life Insurance LLC.