15:53 | 03/03/2017 Economy
Tien Phong Bank (TPBank) in Ha Noi on Thursday officially launched LiveBank – the first auto banking model in Viet Nam to change traditional bank trading.
|TPBank launches Live Bank - the first auto banking model in Viet Nam at No 54 Bat Su Street in Ha Noi — Photo tpbank.com.vn|
The 24/7 online banking is expected to save 40 per cent of transaction time in comparison with traditional models thank to the application of new and modern technologies. The model also ensures security for customers’ transactions.
LiveBank combined features of basic banks with online Video Teller Machine to support its customers.
Customers can enjoy basic transactions such as cash withdrawals and account inquiries. TPBank’s LiveBank serves basic needs such as transactions paid in cash, electronic banking, including bank transfers, payment services, queries, term deposits registration of products and services of banks and other services.
It would also expand additional services by integration with eBank in the future. After choosing a transaction, an image of a teller appears and carefully guides you until the transaction is finalised. Its aim is to help customers feel as comfortable as doing a transaction at an actual counter.
Two 24/7 TPBank’s LiveBanks have been launched at Lang-Hoa Lac Industrial Park and No. 54 Bat Su Street in Ha Noi. There are two others in HCM City, including Hung Vuong Plaza (District No 5) and Hai Au Building (39 Truong Son Street, Tan Binh District).
LiveBank is a new model which has been used in some developed countries such as the United States and Singapore.
Nguyen Hung, TPBank’s general director, said they have prepared for LiveBank’s development since long.
“We expect all LiveBank would be convenient, safe and friendly to customers, thus promoting non-cash payment in Viet Nam’s economy. With the initial success, TPBank would continue to have further investment for network infrastructure and LiveBank model in the upcoming time,” Hung said.
He believes that by the end of this year, TPBank will have 50 LiveBanks to meet customer demands.