Covid-19 outbreak boosts online sales, deliveries

09:23 | 16/03/2020 Society

(VEN) - To avoid being infected by the Covid-19 virus, consumers who are in the habit of online shopping are more likely to order food and produce online instead of going to a supermarket or marketplace.

covid 19 outbreak boosts online sales deliveries

Dinh Quoc Tru, a teashop owner on Hoang Quoc Viet Street in Hanoi’s Cau Giay District said his revenue has dropped 40 percent. Whereas online buyers accounted for 20 percent of the shop’s customers before Tet (Lunar New Year Holidays) and the Covid-19 outbreak in China, that rate has increased to 30 percent, Tru added.

An owner of a restaurant on Trung Kinh Street in Cau Giay District told Vietnam Economic News that after Tet, his restaurant received a growing number of orders online, and food is delivered to customers.

Many product and service providers have maintained sales and revenue due to their online and door-to-door delivery services. Such promotions as free shipping and discounts in goods and service prices in addition to food hygiene and safety assurance helped them increase revenues and attract more buyers.

E-commerce platforms, including Lazada, Shopee, and Tiki, are cooperating with supermarkets to launch different promotion programs to attract more buyers.

The Ministry of Industry and Trade said online sales expansion is part of its scenario for coping with the Covid-19 outbreak. The ministry said that it worked with logistics and e-commerce enterprises to increase shipping services and online sales from supermarkets to consumers once the epidemic began.

However, online shopping is not the first choice for those who want to see products with their own eyes and check their quality before buying. “I’m not sure about the quality of goods I buy online because I can’t see and try them before deciding to buy them, but I have no other way better than shopping online during the Covid-19 outbreak,” said Tran Thanh Thao from Hanoi’s Ha Dong District.

Nguyen Mai & Thu Trang