10:53 | 13/08/2019 Economy
Chubb Life in Vietnam today announced that it has been awarded “Top 10 Vietnam Insurance Reputation Award 2019”.
This is the fourth consecutive year Chubb Life in Vietnam has been listed in the Top 10, maintaining its leading position as one of the top 10 insurers with a stable financial capacity and outstanding growth potential.
Award-winning companies must have met specific criteria in financial capacity and efficiency, media reputation, and customer awareness and satisfaction towards their insurance products and services. The award ceremony took place during this year‘s Vietnam CEO Summit 2019, which was themed: "Strategies to Stay Ahead in Digital Transformation and Opportunities for Vietnamese Businesses.”
Mr. Lam Hai Tuan, Chairman and Country President of Chubb Life in Vietnam, said: “Being recognized for our financial capacity and efficiency, as well as high customer awareness and satisfaction, encourages us to pursue excellence in everything we do. In addition to having a highly effective team of business representatives and an extensive network of offices nationwide, we constantly strive to enrich Chubb Life in Vietnam’s capabilities to better serve our customers. Investing in innovative digital technology platforms that can make the lives of our customers easier is our key priority, and we believe this sets us apart from others.”
To meet the evolving needs of customers, Chubb Life in Vietnam has invested in its digital capabilities across all touchpoints, from product research and analysis to online health insurance application and premium payment. Additionally, multiple digital tools have been introduced including e-signature, mobile application for workload management, and online application for filing insurance claims. These tools are enabling our sales teams to deliver more efficient and higher quality professional services to over our 400,000 customers in Vietnam.