ACSV: An expanding cargo terminal operator

09:34 | 02/11/2017 Companies

(VEN) - Vuong Thanh Binh - General Director of Air Cargo Services of Vietnam Joint Stock Company (ACSV), profoundly shared the company’s vision of how ACSV would strengthen its service quality and become the most prestigious and well-known Cargo Terminal Operator in Vietnam.

acsv an expanding cargo terminal operator

Utmost service quality: The main source of business development

With many years of experience in the air cargo industry, ACSV has provided services to nearly 30 airlines around the globe including notorious names such as Hong Kong Air Cargo, Cargolux Airlines, All Nippon Airways, Fedex, Airbridge Cargo, Vietjet Air as well as various charter flights carrying variety of special cargo types such as: live animals, high value shipments, super-sized and super-heavy cargo.

acsv an expanding cargo terminal operator

ACSV, with the motto of “Where performance beyond expectations”, always consider customer satisfaction as the principle motivation to frequently improve the service quality. As the main demonstration of such commitment, the company has been implementing significant investments into its infrastructure, human resources, handling equipment, as well as perfecting all handling procedures for various types of air cargo such as: dangerous goods, live animal, perishable cargo, time and temperature sensitive products and other special cargo.

Moreover, ACSV has been successfully certified for many international air cargo standards such as the Third Country Regulated Agent (RA3) following EU commission’s regulation, IATA Safety Audit for Ground Operations (ISAGO) and ISO 9001:2015 Quality Management System. Furthermore, in the Second quarter of 2018, ACSV will complete the Transported Asset Protection Association (TAPA)’s certification assessment to ensure absolute security for all Airlines cargo.

acsv an expanding cargo terminal operator

Strategic moves to be more competitive

The air freight market in Vietnam has been growing rapidly in recent years as more than 500.000 tons of cargo was already transported via HAN station in 2016 - an increase of 17 percent in comparison to the previous year.

In order to fulfill the customers’ demand for higher services standard and facility improvement, ACSV has been investing into a new project of cargo terminal expansion (CT2), which is expected to be completed in the first quarter of 2018. After the completion of such significant project, ACSV‘s handling capacity will reach 500,000 tons annually.

acsv an expanding cargo terminal operator

Binh added: “ACSV is also planning to invest more into modern equipment such as Truck dock, Workstation, automated ULD roller system, and elevating transfer vehicles - ETV in order to enhance the automation level of the service chain. The project is designed with strict technical requirements to provide the most convenient, safe and economical services for customers. A new standard of air cargo services is expected to be established at Noi Bai International Airport as well as contribute to logistics chain rvice quality improvement”.

acsv an expanding cargo terminal operator
Cargo handled at ACSV’s warehouses are normally classified and stored in separate areas. With strict management process and 24/7 high-resolution CCTV surveillance, ACSV has bringing its service quality to the international level. Thanks to its great efforts, ACSV has received many awards such as a 2014 Dangerous Goods Awareness Award by Cargolux Airlines, and Star Performance by DHL Express Vietnam 2014, 2015 and 2016.

Thu Huong